Frequently Asked Questions

General Questions

Will it work on my existing WordPress site?

Yes, our Ultimate Auction Theme Pro is based on WooCommerce  and Advanced Custom Fields Pro. So you can install Themes on the existing WordPress website and start adding auction products.
Make sure to take backup before installing and activating the theme.

Which Payment Gateways are supported by this Theme?

Since Theme is based on WooCommerce, there are 100+ payment gateways you can use. Few popular once are Paypal, Stripe, Square, Google Pay, Amazon Pay, PayFast etc. PRO version does have a automatic debit and payment hold features which works with only Stripe payment gateway as its the only one which has rich suite of Developer APIs.

Does this Theme support Automatic Bidding?

Yes, it does. And we may also let you know that it has anti-sniping feature which extends time if someone bids just before the end time.

Can I translate it to my native language?

Yes, you can. Theme is Multilingual Ready and is compatible with WPML, LocoTranslate and My WP Translate plugins which will help you quickly translate our plugin to your native language. We always rely on our customers to share their language file to include it in official plugin package.

Does this Theme has feature to extend auction time during last moments?

Yes, Theme has Anti-sniping/Soft-close feature. This feature gives admin an option to configure extension time. Checkout our FEATURES and DOCS page for more details.

How can I ensure that user pays after winning the auction?

Nice question and important one too. We get this question a lot. Theme has a new module (available in Business and All Access) where you can collect user’s credit card and Theme will automatically debit the winning amount when auction expires and transfer the amount to Auctioneer’s Stripe account. Checkout our FEATURES page for more details.

Can I upgrade to a different license?

Yes, you can upgrade by paying for the difference in price between the two licenses. Kindly Contact Us and share your purchase details and we will help you out.

Each License being sold can be activated on different number of website. What counts as a “site”?

A site is any url/domain you install WordPress on. If you are running WordPress multisite each site with that is considered a site.

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